Payment Terms


Within 7 days of invoice being issued.



Cancellations

  • In-person Events:

    If you have registered for an NZPI course but need to withdraw, you must advise NZPI via email at admin@planning.org.nz.

    You will not be eligible for a refund if NZPI is first advised of your intention to withdraw from a course less than five (5) full business days before a course is scheduled to take place.

    NZPI may cancel courses due to low registration numbers up to two (2) weeks before the event is scheduled to take place.

    If NZPI cancels a course, NZPI will refund the cost of your registration fee. NZPI accept no liability for travel, accommodation or any other expenses incurred as a result of a cancelled or postponed course.

  • Online Events:

    If you have registered for an NZPI course but need to withdraw, you must advise NZPI via email at admin@planning.org.nz.

    You will not be eligible for a refund if NZPI is first advised of your intention to withdraw from a course less than five (5) full business days before a course is scheduled to take place.

    NZPI may cancel courses due to low registration numbers up to 3 days before the event is scheduled to take place.

    If NZPI cancels a course, NZPI will refund the cost of your registration fee. NZPI accept no liability for any expenses incurred as a result of a cancelled or postponed course.


  • Free Events:

    If you have registered for an NZPI course but need to withdraw, you must advise NZPI as soon as possible via email at admin@planning.org.nz so we can free up the ticket for someone else.

    NZPI may cancel courses due to low registration numbers up to two (2) weeks before the event is scheduled to take place (or 3 days if an online event).

    NZPI accept no liability for travel, accommodation or any other expenses incurred as a result of a cancelled or postponed course.

Transferring Registrations

  • Paid Events

    Registrations can be transferred to a colleague if you are no longer able to attend the course you enrolled for. Registrations can be transferred from an NZPI member to another NZPI member, or from non-member to non-member. Registrations cannot be transferred from a member to a non-member or vice versa. Where this is the case, NZPI will issue a refund for your registration, and you will have to rebook the new attendee onto the course using the Learning Centre Events Calendar on the NZPI website.

    If it is an in-person event, the transfer must be complete no less than 3 days before the event is scheduled to take place.

    Please send your request to events@planning.org.nz.


  • Free Events

    Registrations can be transferred to a colleague if you are no longer able to attend the course you enrolled for. Registrations can be transferred from a member to a non-member or vice versa.

    If it is an in-person event, the transfer must be complete no less than 3 days before the event is scheduled to take place. 

    Please send your request to events@planning.org.nz .



The above does not apply to the NZPI Annual Conference, for conference terms and conditions, please visit the conference registration page.